It has been almost a year that my good friend Paul Hart and I started the Waggware Strategy Lab Video Blog. Things have been quiet at Waggware on the V-log front but I thought I would re-publish one of our more popular video segments.
In my current role as Director of Sales & Marketing, I serve as a principle in the various projects that we run and am ultimately responsible if the project succeeds or fails. From my vantage point the biggest reasons for failure is lack of communication which leads to missing the mark on meeting customer expectations.
Managing all of the stakeholder’s expectations is critical and great care should be used in communicating often. This includes listening, asking for feedback and constantly asking each and every stakeholder what their overall goal’s of the software project are so that those expectations are met. The following video is a discussion on what defines an IT failure, perhaps it will give you some ideas on what to do to avoid an IT project failure.
#IT Fail – Defining IT Project Failure from Waggware on Vimeo.
What do you do to avoid IT Project Failures?
